Westjet Cargo Customs support from TCE “total success”
The efficiency of the resources and expertise that have proven its usefulness were two reasons for choosing Westjet Cargo to use external sources of customs operations to TCE. Since the start of the partnership on November 18, 2024, TCE has created a specially dedicated customs reports and monitoring for Westjet Cargo, and now provides comprehensive aesthetic support for all international freight movements of the airline.
“Westjet Cargo made a decision to use external sources of its customs operations last November, and given the increasing complexity that the air cargo industry in this field during the past four months, our decision was not a better time,” says Julius Money, director of Westjet Cargo. “Customs training and understanding represent any airline as the bases often change, and we are constantly working around the clock to ensure our aircraft vacation as determined, with all goods declaring properly and safely on board,” explains. “For the interests of the operation and resources, our strategy was to remove this complexity and pressure it was practicing at our operations control center, instead benefiting from TCE experience in managing all customs compliance operations. Great synergy effects – improving customer service as just one positive side.”
In only six weeks after signing the partnership agreement on November 18, 2024, TCE reviewed the customs workflow for Westjet Cargo in detail, discussed potential improvements, and then set up a desired system correspondence. Westjet Cargo has given access to TCE to the Smartkargo ACMS and CHAMP CUSTOMS portal, allowing the service provider to monitor any messages related to international shipping movements inside and outside Canada. The dedicated team provides comprehensive customs reports for Westjet Cargo for all advanced shipping information (ACI) including AMS, ACAS, Placi, Pact, Vucem and ICS2. TCE supports in three main areas: monitoring and documentation (where it reviews and corrects customs data in the hero to ensure accuracy, at the time specified for regulations, compliance with regulations, communication with authorities when necessary), reports and communication (providing timely shipping updates, calling, calling updates, updates, and updates. Corrective procedures are carried out, according to that).
“The full implementation has been completed within six weeks, and it is significantly fast for such a big process,” says Sarah Shabi, TCE’s administrative director. “Of course, TCE has always been dealing with customs reports of other partner airlines. However, after a detailed review of the current situation, we made a solution for shipping Westjet that is in line with the unique requirements of the airline and system configurations, where we guarantee that, where we join that we live after that. TEAM is running around the clock throughout the week, with two main goals: to manage and increase customs compliance, and reduce customs fines.
Julius Moni concludes: “He took very professional support from TE operating stress and dispersing customs duties from our threads of our shipments. It is not only allowed for the operations control center to focus on its basic responsibilities of making sure that the goods are moving through this year, but we outperform anything on the money, but we surpass anything from the money, but rather we surpass the payments Paid.
