Virgin Atlantic Cargo is expanding its market presence with CargoAi

• Virgin Atlantic Cargo has partnered with CargoAi to provide freight forwarders with seamless digital access to its global capacity, enabling real-time pricing, bookable space, and streamlined online bookings across key markets.
• The integration supports Virgin’s digital transformation, expanding its online offering to include more than 23,000 freight forwarders with upcoming pharmaceutical and fresh product capabilities.
• Both companies aim to deliver a faster, more intuitive and customer-focused booking experience, by combining Virgin’s service excellence with CargoAi’s API-driven technology.

Virgin Atlantic Cargo has announced a strategic partnership with CargoAi, a leading digital enabler in the air cargo industry. This collaboration represents a significant step forward in Virgin Atlantic Cargo’s mission of providing innovative, customer-focused digital solutions and enhancing the booking experience for its global cargo shipping community.

Through this integration, freight forwarders can now seamlessly access Virgin Atlantic Cargo’s global capacity across key markets including UAE, Atlantic, Belgium, Germany, France, UK, US, IE, India, Netherlands and ZA, directly via the Cargo Eye digital platform. The launch phase includes general freight services supporting shipments weighing up to 5,000 kg, and Pharma and Fresh products will follow in the near future, expanding our digital offerings further.

This integration is instantly available to more than 23,000 freight forwarders worldwide, providing real-time rates, bookable capacity and a streamlined, fully electronic booking process – whether via CargoMART, the CargoAi marketplace or direct connections to leading transportation management systems (TMS).

This collaboration supports Virgin Atlantic Cargo’s digital transformation strategy and reinforces its commitment to providing best-in-class services through innovation, transparency and customer-focused solutions.

Nick Diesel, General Manager, Cargo, Virgin Atlantic Cargo, said: “As we continue to expand our digital capabilities, partnering with CargoAi gives our customers greater choice in how they access and book our services. The logistics landscape is evolving rapidly, and it is important that we offer flexible and intuitive solutions that meet customer needs today and in the future.”

“Through this partnership, Virgin Atlantic Cargo strengthens its digital network and market presence, while customers gain the benefits of broader connectivity and faster and more convenient access to CargoAi’s worldwide capacity and carrier portfolio.

“Alongside this partnership, we have also enhanced our contact center resources to further improve response times, ensuring booking with Virgin Atlantic Cargo is as seamless and efficient as possible.”

Matteo Pitot, CEO of CargoAi, commented: “Virgin Atlantic Cargo’s integration with CargoAi is another strong milestone in our mission to connect airlines and freight forwarders through seamless digital solutions. Virgin Atlantic Cargo’s reputation for service excellence combined with its API-driven technology will deliver a seamless, modern, customer-centric booking experience that sets a new standard in the industry.”