Strong teamwork helps the storm
Despite severe disturbances in global supply chains, from storms to strikes, one of the firm companies helps with prosperity: its team. There are talented and committed teams in the heart of Europa, and the Air & Sea section is an ideal example of this philosophy.
Europa Air & Sea is the section designated for the ambitious independent operator. 12 months ago, EUROPA AIR & SEA appointed the first general manager in the United Kingdom and Ireland, Miles Odonel, who also celebrates 10 years as part of Team Europa. The appointment of Miles represents an important step for the company, as it was expanding its operations in the United Kingdom and Ireland, as well as in the United Arab Emirates, China and India, and it had more than 100 air and sea freight experts worldwide.
In Saab Market – with fluctuations such as the ongoing chaos of the Red Sea and conflicts in Ukraine and the Middle East, causing the problematic market conditions, the Miles and the EUROPA AIR & Sea team continue to progress and hand over to customers. This is evident because Europa Air & Sea has seen a 16.1 percent increase in YTD charging numbers compared to 2023.
Miles attributes this success and growth for the UK team’s dedication, which all works together effectively and focuses on providing the best customer service, whatever the important.
It included evidence of her team’s approach this year among other matters to manage the project shipment. One of these challenges means that Europe was to rent the largest commercial aircraft in the world as well as the management of complex customs clearance operations.
After having previously faced a delay of up to three weeks due to these complications, the customer called EUROPA to manage the smooth movement between the customer and the final user.
Another main benefit of the Europa Air & SEA customers and the team this year is to present Leowb for Sea Freight, which provides a shipping vision and is part of the Leonardo system in Europa in Europa.
The advanced tracking platform monitors the goods in actual time, access detailed charging information, and provide immediate notifications. Leowb is designed to provide customers with full transparency and peace of mind, which is necessary for the peak season as the shipping tracking is vital for commercial success.
Effective communication is necessary, especially when negative events, such as the last strike in the United States, which causes ripples through the chain of global sea shipping supplies, as well as the harsh weather in South Africa and China. The loss of more than 200 containers has been reported in the sea in recent months due to turbulent weather throughout South Africa.
“83 percent of customers say they expect regular updates about Cargo condition, which is why the LeOWB is working well. The program provides the actual time of all of the regular and full updates and full vision.
The presence of wonderful new tracking programs and functions this year, and what our customers appreciate is that this technology enhances the presence of an employee member at the end of the phone if they need to communicate. We understand the importance of accurate tracking, especially during the main seasons.
“Our team works well together in all customer service, sales and operations functions. It is the triple power that makes such a successful mixture very proud of everyone here in Europa.”
“The Miles is responsible for both operational and sales in the department in the United Kingdom, and this challenge has risen. With the cruel global economy and the United Kingdom, companies need high -quality services, and their costly effective effectiveness, with the administration that is not paid, according to this year,” added Air & Sea,
EUROPA treats charges to and from foreign markets by air or by sea with a well -known transport network and a well -known network that maintains supply chains. From furniture and packing to flying and cars, the Europa team can offer.
