Cargoai reveals Carocopilot Agent – AI uniform for air cargo

Cargoi Agent Cargopilot – AI is united for air cargo

• AI for the conversation for AirFeright: It works via WhatsApp, e -mail, airlines and Cargomart gates to deal with tracking and researching prices, reservations and common questions – reducing e -mail sizes and speeding up the workflow.

• Multi -language and fully customized: trained in real shipping communications, the agent supports widespread automation, supported by Cargoi LLMS and one record corresponding.

• Part of the installed AI’s ecosystem: depends on the existing additional components and the Carocopilot Application interface interface, with 94 percent automation on large-sized email quotes-has now evolved into a multi-channel assistant, self-learning for air freight professionals.

Cargoi, a pioneer in AI AI for Airferight, has announced a Carocopilot – Ai Unified for Air Cargo, an Amnesty International Conversation that works via WhatsApp, e -mail, airline sites and its Cargomart platform to simplify the daily workflow of airlines, GSAS and Freight Provesssions. The agent deals with the joint customer requests from the end to the end-from the AWB-based tracking and searching for prices and the ability to automatic reservation and instant answers-rear manual pieces and rapid responses at the industry level.

Carocopilot agent is the following development of Cargoi’s AI, based on years of investment and installed products such as Carocopilot Ai Outlook Plugin and Cargoopilot via API and the rates equipped with AI materials inside Cargomart. This launch represents a step change in power: AI’s interface is a safe one who understands any language and meets with customers wherever they are.

“Natural, worthy, and useful artificial intelligence must feel confident and useful on the first day. With Cargopilot, formation can simply ask“ show prices to me to JFK ”or“ Where is my shipment? “We are publishing it on the air, and with the value of measurable works,” said Cargai CEO. With these new developments, we aim to automate at least 50 % of the email reactions that our industry receives for higher value tasks. “

What does the agent do today?

Consistent and multi -language experience via WhatsApp, e -mail, web, airlines and Cargomart gates provide quick and reliable help.

AWB’s real -time real -time tracking and a teacher visions via WhatsApp, or chat inside the application.

Research and the ability to search through natural language (“View SIN → JFK rates on September 10, 2025”), including roads and shipping types.

Automated reservations from information and email messages: The agent extracts shipping details (origin, destination, weight, dimensions), places of reservations and confirming again to the user.

Immediate answers to common questions (for example, delivery cut, service rules) to reduce frequent tickets.

Operating search operations such as GHA details, airlines contacts, fees, or special instructions (for example, “Share the sales contact for [Airline]”).

Full conversation interface in Cargomart – replace clicks in natural language.

Airline/GSA Automation Automation: Auto -reponses to high -sized email inquiries such as “Where is my shipment?” , “Where should I deliver these goods?” , Or “What space on tomorrow’s trip?”

It has a fully white and customized sign: operating the goods and is formed for airlines, GSAs and special guidelines.

One compatible record: Use multiple data sources, including one record servers.

Cargoi mixes large linguistic models (LLMS) to understand and generate ML prediction to improve prices and reduce capacity.

Special training, on our servers: LLMS trained by Cargai on private data sets – not shared or used to train general models. We combine the unique market data from Cargai (millions of searches, quotes and reservations in more than 150 countries) with unknown and unknown sources and we are building bridges to work with iATA One Record servers.

· He was trained in real shipping communications: The agent is trained in millions of data points and real email messages between shipping and airlines, using patterns, context signals, and extracting the entity to explain requests.

Automation of awareness of confidence: every decision bears the degree of confidence. High confidence tasks are executed immediately; Low confidence situations are marked for human review. However, the agent can respond carefully to a large share of incoming emails, ensuring the speed without prejudice to accuracy.

Adoption of eyebrows: More than 40 % of the current auxiliary program users are guidance without TMS. The agent connects via email or WhatsApp or directly via Cargomart, making it easy on the slope to artificial intelligence regardless of digital maturity.

Cargai’s environmental intelligence system

AI’s Cargai’s driving was built on a proven wallet that provides value:

Carocopilot Ai Outlook Plugin – Extracting one interruption of charging details from Outlook emails directly to Cargomart. Manual entry and errors are eliminated while reading the relevant parts only from an e -mail for privacy and safety.

CarocoPilot via API – transforms non -structured email requests into organized data into automatic quotes and inject them into aviation/chickens. Thousands of quotes per month for users (for example, 10,000+ with approximately 94 % automation), and cut the response times significantly.

Artificial Intelligence rates – combining a real flight with 6 weeks of historical trends to energy rate suggestions, while completing traditional fixed rate sheets. Tra wills help respond to those who are margin and shields with the transformation of market conditions.

From the auxiliary program to the agent – what is new

Carocopilot today

Read Outlook emails and extract charging data in Cargomart

Systems quotes loads

Prediction rates

Carocopilot worker

Everything above plus:

o Multiple channels (WhatsApp, web, email, partner and flight platforms)

o Automatic search and tracking

o Answers to knowledge in real time through operations

o supported by iATA one record + shipping data

“This launch is a major landmark on our journey to make air charging independent, intuitive, and connected air freight operations. Our artificial intelligence agent is deeply in line with the daily needs of goods professionals. It reduces the work burden, improves response times, and is constantly adapting to operational flows.”

Road Map: Continuing Learning, Wide Integration

Cargoi will constantly expand the agent’s use and understand the field, integrate with additional systems as required, and expand the scope of inquiries that he can deal independently. Customers will benefit from the week’s improvements to the week, as the agent learns from new patterns while maintaining strict privacy controls.