Cargo.one unveils enhanced AI quoting and operational control tools to help freight forwarders handle peak season volume

• Enhanced Quoting AI delivers high-quality, ready-to-share quotes, allowing teams to handle much higher volume
• The new rate engine centrally manages purchase prices, internal product prices, and selling prices to power redirections
• All five new productivity features are powered by Cargo.one’s industry-leading data quality

Cargo.one, the leading technology platform for freight forwarders to buy and sell logistics services, today unveiled its latest product releases that deliver five new capabilities to increase freight forwarder productivity, just in time for this year’s peak season. The release includes enhanced AI-powered quoting, multi-route bidding buying and selling, a single source of truth for all prices, customer-specific pricing rules, and real-time quote analytics – all built on Cargo.one’s scalable, enterprise-grade technology platform.

Peak season creates a universal challenge for freight forwarders: volumes rise, customers need faster responses, and operational inefficiency becomes more costly. Traditional, often paper-based workflows force teams to choose which opportunities they want to pursue, reject work they don’t have the capacity for, and make maintaining profitability at scale difficult. The October release of Cargo.one addresses these challenges with tools designed for high-volume, high-stress operations.

Building on the July release, cargo.one’s AI-powered quoting now creates complete, ready-to-share quotes for customers that consistently match the price selections preferred by the human experts themselves. Freight forwarders can send quotes as is or review and modify them before sending, allowing them to handle much higher volume without the need for additional staff. For high-value tenders and RFPs, cargo.one’s new Tender Feeder provides price data downloads for multi-route tenders in one simple export, turning what traditionally required multiple days and cross-functional coordination into minutes of work.

Cargo.one also introduced three new enterprise-level operational control capabilities that ensure freight forwarders maintain pricing consistency and visibility even as volumes rise. The Rate Engine centrally manages purchase prices, internal product prices, and selling prices through a single interface, and serves as the foundation for both sales teams and online portals.

Sales profiles provide automatic upsell rate generation for each customer or group, ensuring consistent pricing strategies across teams. New Pricing Insights from Cargo.one delivers real-time analytics on conversion rates, response times and performance by customer or route – facilitating real-time improvements rather than traditional post-season analysis.

“We are developing internal tools that provide more choice and faster service to our customers,” explains Robert Fry, Global Senior Vice President of Cargo Operations at DP World. “As part of this, we are partnering with Cargo.One to aggregate airline fares directly into our systems. This collaboration strengthens our digital connectivity and ensures that our quote tool has access to consistent, high-quality pricing information, which is a key step in enhancing the customer experience that “We build it.”

“cargo.one’s AI quotes are extremely accurate – we rarely need to make changes, which saves significant time while maintaining control of customer communications,” comments Christopher Zeller, Operations Director for Air Cargo at QCS-Quick Cargo Service. “This frees up our team to undertake tasks with higher financial value, such as complex shipments that need deeper attention.” And most importantly, business development.”

Moritz Claussen, Founder and Co-CEO of Cargo.one, commented: “We continue to invest heavily in AI automation, but also on the foundation that enables AI to deliver value. The October release reflects our philosophy: advanced tools are only as good as the data behind them. By building on our industry-leading database, we are delivering capabilities that no one else can To match it.”

Enhanced AI quotes, bid feeder, rate engine, sales profiles and quote insights are available starting today, enabling freight forwarders to scale volume, reduce manual workflows and maintain full operational visibility and control.